![]() To import pst files for a number of users, you may want to use the Microsoft Exchange PST Capture toolīecause it can take hours for DNS changes to propagate worldwide, we recommend changing mail servers on weekends, preferably during the evening hours when mail flow is lowest. Remove the old POP3 account when it's no longer receiving email. You can either remove the POP3 account or set it to deliver to the Office 365 account's Inbox, then restart Outlook and import the pst file. After creating the Office 365 account in your profile, remove the POP3 data file from your profile. If you are migrating a POP3 account to Office 365, the steps are the same, expect you won't need to export your mail to a pst file. You can leave the Office Live account in Outlook for 24 - 48 hours, to pickup email delivered to the old account. Open Outlook and import the pst file using File, Open, Import. )Ĭlose Outlook and create the Office 365 account in the profile with your Office Live account. ![]() ![]() (In Outlook 2010, the Export command is accessible from File, Open, Import. If you use the Outlook Hotmail Connector, you'll need to export to a pst file. If you want to learn more about these options or need more help deciding which option to use, check out Ways to migrate multiple email accounts to Microsoft 365 or Office 365 and Decide on a migration path. Once the account is configured in Office 365, email needs to be moved from the Office Live account. For more information about cutover migrations, check out What you need to know about a cutover email migration to Microsoft 365 or Office 365.
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